Nikon Metrology tech support contact information

Topics applicable to newer version(s) of CMM-Manager (3.0+)
Post Reply
rickuwi
New User
New User
Posts: 1
Joined: Mon Mar 16, 2020 10:45 am

Nikon Metrology tech support contact information

Post by rickuwi » Mon Mar 16, 2020 10:52 am

I ran into some issues with some CAD and the software crashes. it saved information to send to the Nikon Metrology Tech Support but does not provide any contact information. I have looked on their web page but i am unable to find anything. Is there anyone that knows the tech support email info so i can send the error messages to them? :?:

User avatar
CMM Guru
Moderator
Moderator
Posts: 69
Joined: Thu Feb 24, 2011 7:49 pm

Re: Nikon Metrology tech support contact information

Post by CMM Guru » Mon Mar 16, 2020 6:08 pm

Typically, you would start with Helpdesk.Nm-us@nikon.com. It can then be escalated to engineering if required.

It is *always* helpful to go to the System Pearl (the yellow orb in the upper left) then select Create Helpdesk File and send that file as well. It allows us to see your configuration information.

Post Reply