CMM Manager System Error 20

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Ines_Ferreira
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CMM Manager System Error 20

Post by Ines_Ferreira » Thu Oct 31, 2019 1:09 pm

Hello,

I work with a Nikon MCA II arm and everytime I try to open the CMM Manager I get the error message "System Error 20: Localizer error: An unspecified internal error occurred.". Please see the picture attached.
Nikon CMM Manager Error.jpg
Could you please help me to find the source of this problem and how to fix it?
Thank you.

Best Regards,

Inês Ferreira
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CrashN8
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Re: CMM Manager System Error 20

Post by CrashN8 » Thu Oct 31, 2019 3:50 pm

This does not look like CMM-Manager. Instead it looks like a component of our Focus software that's included with MCA Arm that has both Laser Scanner and Tactile Probe. Can you confirm how you've installed this version of software? DO you also have Nikon Focus software and Laser scanner?

Ines_Ferreira
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Re: CMM Manager System Error 20

Post by Ines_Ferreira » Fri Nov 08, 2019 8:31 am

Hello CrashN8,

Yes, we have Nikon Focus software and Laser scanner. We have Focus version 10.3 and we recently upgrade to 11.1.
I installed the Focus software and then installed the Nikon Metrology API 3.7 SP1, the WinRDS 7.1.6 and the CMM-Manager 3.4. We also installed API 4.5 and 4.5 for CMM-Manager.

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